Established in 1954, Fox Valley Cab has become one of the largest Taxi companies in Wisconsin and a fixture in Appleton and Fox River Valley. Fox Valley Cab has built a reputation for reliability, dependability, and professionalism. Our constant pursuit to provide a higher level of service propelled Fox Valley Cab to become a premium transportation company in the valley. Fox Valley Cab is the transportation company of choice for business travelers, Appleton Area School District, ATW, and many other organizations who need to transport clients, vendors and staff in a safe, professional manner.
In 2014, despite uncertainty in the industry and in an effort for continual progress and growth, Fox Valley Cab was acquired by LIR Transportation LLC, led by Igor Leykin. Mr. Leykin is the first non-family owner of Fox Valley Cab and believes that Fox Valley Cab is well positioned to succeed and grow.
Old style Taxi service is on the way out and the taxi industry must change and adapt very quickly. It must transform to a client centric industry with enhanced focus on customer service, convenience and efficiency. Coming from outside the transportation industry, my objective evaluation is based on 30 years of customer service experience. First and foremost, Fox Valley Cab has and will continue to increase our efforts to focus on guest service and experience in our vehicles.
This effort has involved extensive investment in updating our fleet of vehicles. We are rapidly retiring aging vehicles and replacing them with newer, cleaner models. Simultaneously, we are modernizing our technologies and developing new procedures in vetting, training, and setting expectations for all our staff, including drivers, dispatchers, office staff, and management.
All our efforts are focused on our guests and partners, but providing great experience must also include efficiency and convenience for our passengers. Today’s clientele want quick, efficient, convenient, and friendly service. In the Fall of 2016, we implemented a computerized dispatch system that uses the latest technologies in logistics and is integrated with our phone system, our revamped website and a new phone app, both of which can be used to book your transportation and bypass the need for a conventional phone call (available for Android and Apple devices). We have equipped all our vehicles with tablets and new credit card acceptance options for added convenience. To enhance safety and security, 2-way cameras are now standard in the vehicles.
In addition to Taxi service, we expanded our capacity to provide Non-Emergency Medical Transportation, Wheelchair (NEMT) services. We enhanced shuttle and special event transportation, package delivery (including to the local airports with TSA certified drivers), and more recently launched an Executive Black Car service.
In 2017, Fox Valley Cab acquired Aloha Professional Driving Services, a highly reputable car service focused on specialty transportation such as the mentioned Black Car Service, run by Chad Fiestadt. Our focus here is to provide cost-effective VIP service.
At Fox Valley Cab, we want to be more than just a taxi company. We want to be there for you – if you need to go 5 miles or 500, we will find a way to get you there. We want to be your transportation company of choice.
Fox Valley Cab has set a higher standard in transporting people since 1954 and now we opened a new chapter by transforming conventional taxi service in Appleton and the Fox Valley.
When you need transportation with space and comfort in a clean, smoke-free vehicle, look no further. Our fleet includes luxury vehicles, minivans, sedans, large vans and more! We are ready to serve all your needs and our highly vetted drivers will take you to your destination with safety, courtesy, and comfort in mind.
We look forward to having you aboard!